Technical Training Specialist (based out of Manchester NH)
MAJOR RESPONSIBILITY
This is a functional position with responsibilities to the Custom Solutions Group. The Technical Training Specialist will be responsible for providing technical training involving the company’s wireless in-building distributed antenna systems (DAS) and the vendor products that compose the DAS. The CSG Training Specialist is focused on enhancing the performance of both Technical Partners and Project Managers with training programs developed by the specialist and in association with DAS product vendors. Training will encompass webinars, training manuals and in field training to Technical Partners and Project Managers. National travel is required.
DUTIES
- Proactively work with the Sales organization and the Project Managers to identify core competencies that require Technical Partner and Project Management training.
- Design and develop training curriculum, presentations and related materials.
- Develop training manuals for installation of DAS structures including coax and fiber optic installation.
- Deliver technical training presentations to Technical Partner, Project Management and business audiences.
- Conduct training at regional locations throughout the USA.
- Be responsible for scheduling the training in concert with Project Managers.
- Be the repository for CSG policies, procedures and standards as they involve Training, Workmanship processes, test procedures and methods.
- Develop certain to be defined processes, procedure and standards.
KNOWLEDGE & SKILLS REQUIRED
- 2 to 5 plus years experience performing technical training and support.
- Must have excellent interpersonal, verbal and written communication skills.
- Experience with Cellular and PCS Service Providers technologies (CDMA, EVDO etc.) is mandatory.
- In-building wireless network experience is highly desirable.
- Knowledge in TCP/IP LAN networks and Wi-Fi is desirable
- Knowledge of Data Collection Software is desirable (Data Pro, Agilent)
- Proficient in Microsoft Office Suite
- Must be able to travel 50% of the time
- Valid driver’s license
EDUCATION
BS Engineering Degree or equivalent experience and training
PMI Certification desirable
ASTD or related training certificate desirable
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